At DataBoss, we understand the importance you
attach to your personal information. This Privacy Policy details how we handle
personal information. Under the Privacy Act ‘Personal information’ is an
expression which has a defined meaning. It is information which is can be used
to identify an individual.
We are committed to complying with Australian
Privacy laws and the Spam Act.
Application of Privacy Policy
This policy applies to DataBoss.
By using our services, including accessing our
website or requesting publications or reports from us, you agree to the terms
of this Privacy Policy. If you do not agree, then unfortunately you cannot make
use of our services.
Information
We collect personal information to enable us to
provide our services. We also collect a broad range of non-personal
information. Some of the information we collect includes:
·
contact information for our
subscribers
·
information pertaining to
products and services ordered from us and their use
·
statistical and demographic information.
Accuracy and Completeness
We are committed to providing accurate and complete
property information. If you become aware that any information in our databases
is inaccurate or incomplete, then please notify us (with as much detail as
possible) and we will use our best efforts to verify that information and
correct or update the information in our databases.
Contact details to provide
corrected or updated information are admin@databoss.com.au.
Collection
We collect information on our own behalf and on
behalf of others. Where we collect information on behalf of others, we require
that they comply with Australian privacy laws.
We may engage third parties to provide services to
us, which may include collecting and processing personal information on our
behalf. We require that such third parties comply with Australian privacy laws.
Use
and Disclosure
Personal
information
We may use information about you to:
·
provide products and services to
you
·
verify your identity
·
provide you with news and
information, as well as promote and market products, services and special
offers made available by us, our related companies and third parties (unless
you ask us not to) (subject to any prohibitions in our contracts with third
parties)
·
generate records and reports
based on your use of our services
·
conduct research about our
products and services
·
develop products and services
·
respond to any specific request
you make of us
·
prevent or investigate any fraud
or crime (or a suspected fraud or crime)
·
audit and monitor the services we provide.
We may disclose information about you to:
·
your authorised representatives
and agents
·
our agents, contractors and third
party service providers to enable them to provide administrative and other
services for or to us
·
our customers and subscribers as
part of a product or service offered by us
·
third parties to enable them to
provide you with news and information and to promote and market products,
services and special offers (unless you ask us not to)
·
others where the disclosure is
required by law, for example, to government agencies and regulatory bodies as
part of our statutory obligations, or for law enforcement purposes
·
an organisation that acquires all or part of our
assets or businesses.
Where you provide information to us, you consent to
use and disclosure of that information in accordance with this Policy.
Website
We are committed to ensuring the security of our
website, and we incorporate security practices and procedures which we consider
are consistent with Australian industry standards. We review our security
procedures from time to time and update them when relevant.
Each time you visit one of our website, web servers
may collect certain information including your IP address, the date, time and
duration of your visit and the pages, documents and services accessed. We use
these non-personalised statistics about the use of our website to continually
improve our website and customer service, and to create aggregated data and
data products.
We may also use (and may engage third parties to
use) this information to help improve and tailor our website, and to select advertisements
that may be displayed to you on our website.
Our website may contain links to the websites of
third parties. If you access those third party websites they may collect
information about you. You will need to contact them to ascertain their privacy
standards. We are not responsible for the conduct of the operators of third
party websites.
Our website may use a technology called “cookies”.
A cookie is a small text file placed on your computer hard drive by a web page
server. Cookies may be accessed later by our web servers. Cookies store
information about your use of website. Cookies also allow us to provide you
with more personalised service. We use cookies to:
·
determine whether you have
previously accessed our website
·
identify the pages you have
accessed
·
aid in the security of your use
of our DataBoss website
·
aid in the log-in process
·
enable administration of DataBoss website.
Most web browsers are set to accept cookies but you
may configure your browser not to accept them. If you set your browser to
reject cookies you may not be able to make full use of our website.
We cannot guarantee the security of information
transmitted over the internet. We recommend that you take all necessary
precautions to protect your personal information while you are online,
including installing appropriate operating system updates, browser updates,
virus protection software and firewall software.
Access
We take reasonable steps to ensure that all
personal information about you that we collect, use or disclose is accurate.
You may request access to personal information that
we hold about you. Before providing you with access to the personal information
that we hold about you, we may require that you first provide us with
documentary evidence verifying your identity. Subject to us being satisfied
with such verifying documents, we will only refuse a request for access to
personal information when permitted by law (including the National Privacy
Principles) and, in the unlikely event that this occurs, will give a written
explanation for our decision. We will not charge you a fee for your access
request but may charge you the reasonable cost of processing your request.
If you would like to request access to the
information we hold about you, please contact our admin@databoss.com.au.
Opt-out
If, at any time, you do not wish to receive
marketing correspondence or email newsletters from us, please use the
“unsubscribe” link
on the correspondence or email admin@databoss.com.au, and we will cease future
correspondence.
Telephone
Calls
We may record and monitor telephone calls between
you and us for training, service quality control and compliance purposes.
Disputes
If you have a complaint about our treatment of your
personal information, please contact us at admin@databoss.com.au. We will investigate your complaint and endeavour
to resolve any issue to your satisfaction.
If we do not adequately answer your concerns, you
have the right to make a complaint to the Privacy Commissioner.
General
This Privacy Policy is made on behalf of DataBoss
(ABN 137 237 668). All references to “we”, “us” or “our” in this policy are
references to DataBoss.
This policy is effective as of 1 July 2013. DataBoss
may vary this Privacy Policy from time to time. Changes will be published on
our website.
DataBoss
is a registered name of Stimulus Australia Pty Ltd ACN 137 237 668