At DataBoss, we understand the importance you attach to your personal information. This Privacy Policy details how we handle personal information. Under the Privacy Act ‘Personal information’ is an expression which has a defined meaning. It is information which is can be used to identify an individual.

We are committed to complying with Australian Privacy laws and the Spam Act.

Application of Privacy Policy

This policy applies to DataBoss.

By using our services, including accessing our website or requesting publications or reports from us, you agree to the terms of this Privacy Policy. If you do not agree, then unfortunately you cannot make use of our services.

Information

We collect personal information to enable us to provide our services. We also collect a broad range of non-personal information. Some of the information we collect includes:

·         contact information for our subscribers

·         information pertaining to products and services ordered from us and their use

·         statistical and demographic information.

Accuracy and Completeness

We are committed to providing accurate and complete property information. If you become aware that any information in our databases is inaccurate or incomplete, then please notify us (with as much detail as possible) and we will use our best efforts to verify that information and correct or update the information in our databases.

Contact details to provide corrected or updated information are admin@databoss.com.au.

Collection

We collect information on our own behalf and on behalf of others. Where we collect information on behalf of others, we require that they comply with Australian privacy laws.

We may engage third parties to provide services to us, which may include collecting and processing personal information on our behalf. We require that such third parties comply with Australian privacy laws.

Use and Disclosure

Personal information

We may use information about you to:

·         provide products and services to you

·         verify your identity

·         provide you with news and information, as well as promote and market products, services and special offers made available by us, our related companies and third parties (unless you ask us not to) (subject to any prohibitions in our contracts with third parties)

·         generate records and reports based on your use of our services

·         conduct research about our products and services

·         develop products and services

·         respond to any specific request you make of us

·         prevent or investigate any fraud or crime (or a suspected fraud or crime)

·         audit and monitor the services we provide.

We may disclose information about you to:

·         your authorised representatives and agents

·         our agents, contractors and third party service providers to enable them to provide administrative and other services for or to us

·         our customers and subscribers as part of a product or service offered by us

·         third parties to enable them to provide you with news and information and to promote and market products, services and special offers (unless you ask us not to)

·         others where the disclosure is required by law, for example, to government agencies and regulatory bodies as part of our statutory obligations, or for law enforcement purposes

·         an organisation that acquires all or part of our assets or businesses.

Where you provide information to us, you consent to use and disclosure of that information in accordance with this Policy.

Website

We are committed to ensuring the security of our website, and we incorporate security practices and procedures which we consider are consistent with Australian industry standards. We review our security procedures from time to time and update them when relevant.

Each time you visit one of our website, web servers may collect certain information including your IP address, the date, time and duration of your visit and the pages, documents and services accessed. We use these non-personalised statistics about the use of our website to continually improve our website and customer service, and to create aggregated data and data products.

We may also use (and may engage third parties to use) this information to help improve and tailor our website, and to select advertisements that may be displayed to you on our website.

Our website may contain links to the websites of third parties. If you access those third party websites they may collect information about you. You will need to contact them to ascertain their privacy standards. We are not responsible for the conduct of the operators of third party websites.

Our website may use a technology called “cookies”. A cookie is a small text file placed on your computer hard drive by a web page server. Cookies may be accessed later by our web servers. Cookies store information about your use of website. Cookies also allow us to provide you with more personalised service. We use cookies to:

·         determine whether you have previously accessed our website

·         identify the pages you have accessed

·         aid in the security of your use of our DataBoss website

·         aid in the log-in process

·         enable administration of DataBoss website.

Most web browsers are set to accept cookies but you may configure your browser not to accept them. If you set your browser to reject cookies you may not be able to make full use of our website.

We cannot guarantee the security of information transmitted over the internet. We recommend that you take all necessary precautions to protect your personal information while you are online, including installing appropriate operating system updates, browser updates, virus protection software and firewall software.

Access

We take reasonable steps to ensure that all personal information about you that we collect, use or disclose is accurate.

You may request access to personal information that we hold about you. Before providing you with access to the personal information that we hold about you, we may require that you first provide us with documentary evidence verifying your identity. Subject to us being satisfied with such verifying documents, we will only refuse a request for access to personal information when permitted by law (including the National Privacy Principles) and, in the unlikely event that this occurs, will give a written explanation for our decision. We will not charge you a fee for your access request but may charge you the reasonable cost of processing your request.

If you would like to request access to the information we hold about you, please contact our admin@databoss.com.au.

Opt-out

If, at any time, you do not wish to receive marketing correspondence or email newsletters from us, please use the “unsubscribe link on the correspondence or email admin@databoss.com.au, and we will cease future correspondence.

Telephone Calls

We may record and monitor telephone calls between you and us for training, service quality control and compliance purposes.

Disputes

If you have a complaint about our treatment of your personal information, please contact us at admin@databoss.com.au. We will investigate your complaint and endeavour to resolve any issue to your satisfaction.

If we do not adequately answer your concerns, you have the right to make a complaint to the Privacy Commissioner.

General

This Privacy Policy is made on behalf of DataBoss (ABN 137 237 668). All references to “we”, “us” or “our” in this policy are references to DataBoss.

This policy is effective as of 1 July 2013. DataBoss may vary this Privacy Policy from time to time. Changes will be published on our website.

DataBoss is a registered name of Stimulus Australia Pty Ltd ACN 137 237 668